Awards & Recognitions

Patients Rated UC Health Clinicians Better Than 99% of Clinicians in the U.S.

Dec. 13, 2019

UC Health physicians and advanced practice providers rated as the top 1% in the nation for superior patient experience.


Congratulations to 84 UC Health physicians and advanced practice providers for being ranked as the top 1% of clinicians in the nation for having the best possible patient satisfaction scores.

The new calendar year data for 2018 shows patients rated UC Health clinicians better than 99% of clinicians across the country.

Since 2016, UC Health has had a total of 148 providers on this prestigious list, many of whom have received this recognition multiple times.

UC Health physicians and advanced practice providers ranked in the nation’s top 1% in 2018:

Brian Adams, MD, Dermatology

Syed Ahmad, MD, Surgical Oncology, Surgery

Gerald Atkins, CNP, Urology, Surgery

James Augsburger, MD, Ophthalmology

William Barrett, MD, Radiation Oncology

Jinda Bowerman, CNP, Primary Care/Internal Medicine

Terri Brody, MD, Primary Care/Internal Medicine

Christine Burrows, MD, Primary Care/Internal Medicine, Pediatrics

Joseph Cheng, MD, Neurosurgery

LeAnn Coberly, MD, Primary Care/Internal Medicine

Ryan Collar, MD, Otolaryngology/Facial Plastic and Reconstructive Surgery

Anna Daddabbo, MD, Primary Care/Family Medicine

Stephen Dailey, MD, Orthopaedics/Sports Medicine

Estrelita Dixon, MD, Primary Care/Internal Medicine

Kathleen Downey, MD, Primary Care/Family Medicine

Mary Duck Robertshaw, MD, Primary Care/Internal Medicine, Pediatrics

Jean Elwing, MD, Pulmonology

Alberto Espay, MD, Neurology and Rehabilitation Medicine

Carl Fichtenbaum, MD, Infectious Diseases

Robert Finlay, MD, Primary Care/Internal Medicine

Matthew Flaherty, MD, Neurology and Rehabilitation Medicine

Timothy Freeman, MD, Primary Care/Family Medicine

Sharon Fritz, PA, Otolaryngology

Jennifer Garrett, PA, Transplant Surgery

Myron Gerson, MD, Cardiovascular Disease

Mark Goddard, MD, Neurology and Rehabilitation Medicine

Gaurav Gulati, MD, Rheumatology

Craig Gurney, MD, Primary Care/Internal Medicine, Pediatrics

Matthew Hardin, MD, Primary Care/Internal Medicine, Pediatrics

Charles Hattemer, MD, Cardiology

Michael Hoffmann, MD, Primary Care/Internal Medicine

Cara Jacob, MD, Neurology and Rehabilitation Medicine

Natalie Jacobs, MD, Primary Care/Internal Medicine, Pediatrics

Amit Jain, MD, Vascular Surgery

Michael Jerkins, MD, Primary Care/Internal Medicine, Pediatrics

Kay Johnson, MD, Primary Care/Internal Medicine

Peirce Johnston, MD, Psychiatry and Behavioral Neuroscience

Pamposh Kaul, MD, Infectious Disease

Jeanne Kavinsky, MD, Primary Care/Internal Medicine

Greg Kenneback, MD, Primary Care/Internal Medicine

Lana King, CNP, Dermatology

Brett Kissela, MD, Neurology and Rehabilitation Medicine

Peter Knabel, DO, Dermatology

Harriet Kumar, ANP, Hematology/ Oncology

Meredith Landorf, MD, Primary Care/Internal Medicine, Pediatrics

Tahif Latif, MD, Hematology/Oncology

Jaime Lewis, MD, Surgical Oncology

Elyse Lower, MD, Hematology Oncology

Keith Luckett, MD, Infectious Disease

Amy Makley, MD, Trauma/Critical Care

Bradley Mathis, MD, Primary Care/Internal Medicine

Jennifer Molano, MD, Neurology/Sleep Medicine

Caroline Mueller, MD, Primary Care/Internal Medicine, Pediatrics

Emily Muntel, MD, Rheumatology

Lina Nasr-Anaissie, MD, Primary Care/Family Medicine

Robert Neel IV, MD, Neurology and Rehabilitation Medicine

Scott Neltner, MD, Dermatology

Myles Pensak, MD, Otolaryngology

Sarah Pickle, MD, Primary Care/Family Medicine

Michael Privitera, MD, Neurology and Rehabilitation Medicine

Michael Prokopius, MD, Ophthalmology

John Quinlan, MD, Neurology and Rehabilitation Medicine

Janice Rafferty, MD, Colon and Rectal Surgery

Greg Rouan, MD, Primary Care/Internal Medicine

Pamela Rumpke, ACNP, Cardiovascular

Kamran Safdar, MD, Digestive Diseases

Elizabeth Shaughnessy, MD, Surgical Oncology

Kenneth Sherman, MD, Digestive Diseases

Manoj Singh, MD, Primary Care/Family Medicine

Jonathan Snyder, MD, Colon and Rectal Surgery

Sandra Starnes, MD, Thoracic Surgery

Daniel Tanase, MD, Pulmonology

Earl Thompson, MD, Colon and Rectal Surgery

Zachary Thurman, MD, Primary Care/Family Medicine

Nita Walker, MD, Primary Care/Internal Medicine

Kristy Walters, CNP, Endocrinology

Lauren Wang, MD, Primary Care/Family Medicine

Avis Ware, MD, Rheumatology

Eric Warm, MD, Primary Care/Internal Medicine

Trisha Wise-Draper, MD, Hematology/Oncology

Robert Wones, MD, Primary Care/Internal Medicine

Sharice Wood, MD, Primary Care/Internal Medicine, Pediatrics

Krista Young, CNP, Primary Care/Family Medicine

Joni Zinser, CNP, Primary Care/Internal Medicine

The 84 UC Health clinicians who ranked as the top 1% in the nation received consistent scores of 9 or 10 on 30 or more patient survey responses in 2018. Press Ganey advises measuring against no less than 30 survey responses per provider to ensure consistency and accuracy.

The ratings are defined by Press Ganey’s Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey, a nationally standardized tool to measure patient perceptions of care delivered by a provider in an office setting. Specifically, these rankings apply to the CG-CAHPS survey question that asks patients to rate a provider on a scale of 0 to 10 (10 being the best score possible).

These high-ranking scores are a testament to the outstanding care UC Health clinicians provide every day. As an accountable and transparent organization, UC Health not only continuously reviews, shares and goal-sets in alignment with patient experience, they proudly display real patient comments and experience levels on our own website.

x