Quality & Safety

At UC Health, the quality and safety of the care we provide to our patients is our top priority.

On the national level, CMS (Centers for Medicare and Medicaid Services), insurance companies and many other organizations are trying to improve the value of health care. While there is debate about the path to improvement, everyone is in agreement that as a nation, we need safe, high-quality, excellent service health care at an affordable cost.

So how does UC Health do this?

UC Health makes it our mission to improve our patients’ outcomes through carefully designed care processes.

As Cincinnati’s only academic health system, we track nationally accepted measures of safety, quality, service and efficiency. These are known to us as our Enterprise Goals and we track these measures specifically because they are the measures by which we are being judged by accreditation agencies and payors.

We’re extremely proud of some of our more recent achievements in quality, including:

Top Performer on Key Quality Measures® recognition from The Joint Commission, an accreditor of U.S. health care programs. Two UC Health hospitals (UC Medical Center and West Chester Hospital) received this recognition. Presented in November 2015 and based on 2014 data, the Top Performer program recognizes hospitals for attaining and sustaining excellence in accountability measure performance. UC Medical Center and West Chester Hospital were both recognized for their performance in measures for heart attack, heart failure, pneumonia and surgical care.

Rising Star Award from University HealthSystem Consortium (UHC). UC Medical Center, in October 2015, was named a Rising Star by UHC for its significant improvement in its year-over-year ranking in UHC’s annual Quality and Accountability Study. The Quality and Accountability Study identifies exemplary performance in safety, mortality, clinical effectiveness, efficiency, patient centeredness and equity of care. In the 2015 study, UC Medical Center ranked No. 19, placing it among the top 25 percent of ranked institutions.