Richard P. Lofgren, MD, MPH, FACP
President and CEO, UC Health
Richard P. (Rick) Lofgren, MD, MPH, FACP, became president and CEO of UC Health in December 2013. He is a board-certified internal medicine physician and administrator with 35 years of experience in health care.
Most recently, Dr. Lofgren served as senior vice president and chief clinical officer for University HealthSystem Consortium (UHC), an alliance of 120 academic medical centers and 300 of their affiliated hospitals, headquartered in Chicago. As a member of the organization’s senior executive team, he was responsible for helping UHC members improve the quality, safety, efficiency and effectiveness of clinical services as they transformed their health care systems. His responsibilities included health care delivery redesign, operational efficiencies, performance improvement and applied health services/quality research.
Prior to UHC, Dr. Lofgren spent eight years at UK HealthCare, the University of Kentucky’s health system and academic medical center. Joining as chief medical officer in 2004, he was a member of the senior executive team that transformed UK HealthCare into an integrated clinical enterprise and increased market share from 28.5 percent to 43.3 percent and revenues from $345 million to $705 million in five years. He also implemented new programs that reduced mortality by 30 percent.
Dr. Lofgren was promoted in 2008 to vice president for health care operations and chief clinical officer with executive oversight of UK HealthCare’s clinical services, including its three hospitals, ambulatory services and faculty practices. He grew discharges by 23.6 percent, operating room cases by 33 percent and emergency department visits by more than 66 percent. He also increased the number of inpatient and outpatient referrals—driving a 32 percent growth of inpatient transfers and a 24 percent growth of new patient visits to physician practices.
Before joining UK HealthCare, Dr. Lofgren held various hospital, faculty and administrative posts throughout the Midwest including the Medical College of Wisconsin, the University of Pittsburgh (and the Pittsburgh VA Medical Center), the University of Minnesota (and the Minneapolis VA Medical Center) and Michigan State University.
He received his undergraduate degree from the University of Michigan, completed his residency and chief residency at the University of Minnesota and received a master of public health from the University of Minnesota School of Public Health.
See a video of Dr. Lofgren discussing his approach to health care leadership.
Chief Operating Officer
Peter N. Gilbert joined UC Health as Chief Operating Officer (COO) in May 2015.
Mr. Gilbert was previously COO and Senior Vice President at the University of Maryland, Baltimore (UMB), Maryland’s only public health, law, and human services university. His previous positions include serving as UMB’s vice president for planning and accountability, as associate dean for administration and finance at the UK College of Medicine, and as a senior financial manager and an assistant administrator for the Johns Hopkins University School of Medicine’s Department of Pediatrics.
He has a master’s degree from Loyola University in Maryland.
He and his wife, Francine, have three children, Nick, a junior at the University of Maryland; Katherine, a freshman at Gettysburg College, and Meredith, a seventh grader.
Senior Vice President & Chief Information Officer
Jay Brown, Senior Vice President and Chief Information Officer (CIO) of UC Health, is responsible for development and achievement of system strategy and objectives. He ensures that information system resources are deployed properly to enhance the quality, safety and effectiveness of the care UC Health provides to patients and our communities. He has executive oversight for information technology, clinical engineering, telecommunication, and corporate transcription services across UC Health. He continues to drive progression of key health information technology initiatives including demonstration of HIMSS Analytics EMRAM Stage 6 and demonstration of meaningful use for eligible hospitals and providers.
Mr. Brown joined UC Health in 2001 as the Information Technology Director responsible for all enterprise applications at the Health Alliance. Mr. Brown came to UC Health from Ernst & Young, E&Y, where he was a Senior Manager in the healthcare IT practice based in Cincinnati and Chicago. He spent 7 years with E&Y leading client engagements in large hospital systems. Prior to his time with E&Y, he worked for Froedtert Memorial Lutheran Hospital in Milwaukee, Miller Brewing Company in Milwaukee, and Andersen Consulting (now Accenture) in Chicago.
Mr. Brown is very active in a variety of IT-related professional organizations: He is a member of College of Healthcare Information Management Executives and the Health Information Management Systems Society. He was a board member of HealthBridge for 4 years and continues to support the community health initiatives of HealthBridge.
Mr. Brown earned a Bachelor of Science degree in industrial engineering from Purdue University and a Master of Business Administration degree from Xavier University. He serves as an adjunct faculty member with Xavier University in its Health Administration graduate program and in a variety of other community and civic activities.
Vice President of Revenue Cycle Management
Craig Cain, began serving as Vice President of Revenue Cycle Management in 2012. He is responsible for the oversight of centralized revenue cycle for UC Health hospitals and has enhanced operations throughout the revenue cycle and improved key performance metrics.
Mr. Cain has over 15 years of health system management experience and prior to UC Health, he was responsible for operational oversight of hospital and physician patient financial services as Director of Patient Financial Services (PFS) for The Christ Hospital. He was also a Manager of PFS for The Health Alliance and The Drake Center. He served as a business manager for the Drake Pavilion.
Tom Daskalakis, FACHE
Chief Administrative Officer
Tom Daskalakis, FACHE, is the Chief Administrative Officer of West Chester Hospital. Tom is responsible for the general operations of the hospital including the development, implementation, and management of key performance, quality, and growth strategies. Additionally, Tom oversees our regulatory agency compliance initiatives and manages a wide variety of patient, employee and physician programs and systems. He most recently served as vice president, business development for Miami Valley Hospital in Dayton, Ohio. Prior to joining Miami Valley Hospital, Tom served as chief operating officer for Garden City Hospital in Garden City, Michigan. Tom’s extensive experience also includes service as network vice president, clinical support services and vice president, clinical services for the Kettering Medical Center Network in Kettering, Ohio. Tom is a resident of Dayton, Ohio. He earned a bachelor of science degree in biology from the University of Cincinnati and a master’s degree in healthcare administration from Xavier University.
Executive Vice President & Chief Financial Officer
Rick Hinds was appointed Executive Vice President and Chief Financial Officer for UC Health in 2010. He served as the Interim Chief Executive Officer for UC Health’s predecessor company, the Health Alliance of Greater Cincinnati, since 2009, also serving as the Health Alliance’s Chief Financial Officer since 2008.
Prior to these roles he was Vice President of Finance for University Hospital Cincinnati from 2005 to 2008. Mr. Hinds was Vice President of Finance and Operations for Fort Hamilton Hospital from 1995 to 2005. He also served as President and CEO of the Fort Hamilton Healthcare Corporation from 2004 to 2006, and its CFO from 1998 to 2006. Mr. Hinds spent ten years in the health insurance industry prior to moving to the healthcare industry in 1995.
Mr. Hinds earned his bachelor’s of business administration in accounting from the University of Cincinnati in 1982, and became a Certified Public Accountant in 1985.
In 2011 Mr. Hinds’ achievements and healthcare industry contributions were recognized when he was honored as the Cincinnati Business Courier’s CFO of the Year. He has been a member of various professional associations and served on numerous community and healthcare boards. A life-long resident of Cincinnati, Mr. Hinds is involved in many community and civic activities, has been married to his wife Linda for 33 years, and has four children.
Vice President of Strategic Plans & Business Ventures
Peter Iacobell was named Vice President of Strategic Plans and Business Ventures in January 2014. Prior to that, he served as Vice President & Senior Director of Strategic Planning and Development for University of Cincinnati Physicians (UCP). His responsibilities include planning, development and implementation of various programmatic and enterprise-wide initiatives.
Mr. Iacobell’s career has encompassed hospital, health system and academic medical centers as well as physician practice management in both private and academic settings. Mr. Iacobell has worked at Michael Reece Hospital and Medical Center and Northwestern Medical Faculty Foundation, both in Chicago, Illinois, as well as the Mercy-Franciscan Health System and Wellington Orthopaedic and Sports Medicine, both in Cincinnati, Ohio. He has over 25 years of high level administrative experience in a variety of healthcare settings.
Mr. Iacobell holds a Bachelor of Arts degree from Hillsdale College in Hillsdale, Michigan, and a Master of Health Services Administration degree from The George Washington University in Washington, D.C. He actively participates in a number of professional organizations as well as a coach and director for a youth hockey organization. Mr. Iacobell has been married for 23 years; he and his wife have three sons.
Fred Lucas, MD
Interim Chief Medical Officer
Fred Lucas, MD, interim chief medical officer, also serves as medical director of the UC Health Laboratory and University of Cincinnati associate professor of pathology and laboratory medicine.
A graduate of the University of Missouri School of Medicine in Columbia, Mo., Lucas completed a fellowship in anatomic and clinical pathology at the Cleveland Clinic Foundation in 1979. He held a number of positions within Cleveland Clinic and Case Western Reserve University before becoming chairman of the pathology and laboratory medicine department at the Cleveland Clinic in Florida in 1988. He joined UC’s faculty in 2007, following 10 years in private practice and hospital leadership roles in Cincinnati.
Lucas served as chairman of the UC Department of Pathology and Laboratory Medicine from July 2012 until August 2016. Under his leadership, the pathology department grew in number of faculty and gained financial and operational strength. In addition, Lucas was instrumental in rebuilding the UC Health Laboratory, significantly growing volume and revenues.
Vice President & Chief Performance Officer
An engineer by education, Mr. Norton has been applying high reliability manufacturing principles and Lean in health with great success for over a decade.
Mr. Norton’s career has spanned more than 25 years with significantly increasing responsibility and impact. He began his career as a computer consultant for Accenture. His next role was as a manufacturing plant manager for the Fortune 500 company, Timken. Seeing the need in healthcare for high reliability/Lean/TPS techniques, Mr. Norton created a new role in healthcare and became a national Quality and Safety Director for Catholic Health Initiatives. When an opportunity arose to apply Lean in health care and work directly with executives from Toyota, he moved to UK HealthCare as the director of the quality and safety program. Most recently he has taken on the role of Chief Performance Officer and VP at UC Health where he leads the performance improvement, quality and safety activities for the system.
Mr. Norton has hands on experience leading quality and safety in hospitals and clinics ranging in size from critical access, to community hospitals, to large urban academic medical centers. His style is tactical, practical and aimed at getting significant and measurable results. Mr. Norton’s work has been recognized and published by organizations including: The Health Care Advisory Board, The Joint Commission, The Institute for Health Care Improvement (IHI) and America’s Essential Hospitals.
Senior Vice President & General Counsel
Charles Pangburn serves as Senior Vice President and General Counsel of UC Health. In this role, he leads the Office of General Counsel and is responsible for providing counsel, oversight and management for all legal matters arising out of the activities and operations of UC Health and its hospitals and physician division. The Office of General Counsel consists of four departments – the Department of Legal Services, the Department of Risk Management, the Department of Compliance, and the Department of Contract Management.
Prior to joining UC Health in 2011, Mr. Pangburn served as the Chief Legal Officer & General Counsel for University of Cincinnati Physicians, Inc. (UCP), the multispecialty practice group that supports UC Health and the UC College of Medicine. He also served for a time in the Office of General Counsel of the University of Cincinnati and provided legal support to the Academic Health Center and the University’s Office of Research. Other experience includes 20 years of private law practice, during which he served as a partner in two law firms. Mr. Pangburn is a retired Marine with 30 years of active and reserve service, including a combat tour in Iraq in 2004. He received his Bachelor of Science degree, with honors, from the U.S. Naval Academy and his Juris Doctor degree, cum laude, from the Villanova University School of Law.
Mr. Pangburn’s professional and community activities have included the Chairmanship of both the Northern Kentucky Chamber of Commerce and the Northern Kentucky Consensus Committee, membership on the Boards of the Tri-County Economic Development Corporation, the Northern Kentucky Convention & Visitors Bureau, The Point/ARC of Northern Kentucky and the Regional Leadership Forum, Co-Chairmanship of the Vision 2015 Governance Team and membership on the Steering Committee for the Education Alliance of Northern Kentucky, the Steering Committee for NKU Partnerships and the Technical Advisory Committee for the Northern Kentucky Solid Waste Management Committee.
Mr. Pangburn lives with his wife, Connie, in Fort Wright, Kentucky. He has one daughter, Kimberly, one son, Chas, one step-daughter, Stephanie, and two granddaughters, Mila and Stella.
Senior Vice President & Chief Human Resources Officer
Clarence Pauley has served in the role of Senior Vice President, Chief Human Resources Officer since January 2014. He has a long and distinguished history guiding the human resources efforts of large healthcare institutions. He has also served as Vice President of Human Resources for UC Medical Center for seven years and Director of Human Resources for a former affiliate hospital for eight years.
In addition to his work in healthcare, Mr. Pauley proudly served with the United States military with service both in the Army and the Air Force Reserves. He was deployed overseas to combat several times over a military career that spanned 30 years.
Earlier in his career, he worked for Children’s Protective Services of Hamilton County Ohio. Mr. Pauley co-authored an article that appeared in the Journal of Health & Life Sciences Law entitled “Improving Evaluations in the Healthcare Workplace: A Case Study”. Awards he received are: the Who’s Who in Black Cincinnati Award, the Merlin G. Pope Jr. Diversity Through Leadership Award, and the Black Achievers Award. He was also recognized by the Cincinnati Business Courier as a finalist for the Health Care Heroes Award.
Chief of Physicians Services
Myles Pensak, MD, was named Chief of Physicians Services in March 2015. He is the H.B. Broidy Professor and Chairman of the Department of Otolaryngology-Head and Neck Surgery and a Professor of Neurosurgery at the University of Cincinnati College of Medicine. Dr. Pensak is recognized internationally as an authority of diseases of the ear and skull base, with a particular interest in acoustic neuroma, petroclival meningioma, tumors of the jugular foramen and malignancies of the temporal bone.
A Board Certified neurotologist and otolaryngologist, he is an active member of the American Academy of Otolaryngology-Head and Neck Surgery, the Otologic and Neurotologic Societies and the American Laryngological, Rhinological and Otological Society (aka The Triological Society). Dr. Pensak is the recipient of both the American Academy of Otolaryngology-Head and Neck Surgery Honor Award and the Distinguished Service Award. In 1992, he was awarded the acclaimed “Mosher Award” by The Triological Society.
His clinical expertise has earned him recognition in “Best Doctors in America” and “America’s Top Doctors”. He currently serves as Senior Associate Dean for Clinical Affairs, University of Cincinnati College of Medicine. His first authored papers have appeared in numerous professional journals, and he has presented his findings to scientific societies on both the national and international levels.
Vice President for Multidisciplinary Services and Chief Transformation Officer
Dr. Anya J. Sanchez serves as Vice President for Multidisciplinary Services and Chief Transformation Officer. In this role she is responsible for managing enterprise-level, operationally-focused projects and initiatives to ensure successful completion and operational implementation.
Prior to her current role, Dr. Sanchez served as the Administrative Director of the UC Gardner Neuroscience Institute from 2009-2014, where she was responsible for strategic, operational, and performance initiatives of the institute. Previously, Dr. Sanchez was with Sg2, a Chicago-based healthcare think-tank and consulting firm from 2004-2009, where she was responsible for leading consulting engagements for hospitals and health systems across the country focused on strategy and organizational design/change management.
Dr. Sanchez graduated from Georgetown University, The Robert E. McDonough School of Business where she received her Master of Business Administration, with a focus on Operations and Strategy. She attended University of Toledo where she received her Doctor of Medicine, and Miami University where she earned her Bachelor of Arts, with a double major in Biology and Psychology.
Dr. Sanchez serves on the Board of Trustees for the Anthony Munoz Foundation, the Cincinnati Museum Center, and Cincinnati Christian University. She was named to the Venue Magazine Healthcare Leadership Award Class of 2014 and Cincinnati Business Courier’s Forty Under 40 Class of 2012.
Dr. Sanchez resides in Lebanon with her husband and three children.
Senior Vice President of Ambulatory Services
Nita W. Walker, MD, FACP, was named senior vice president for Ambulatory Services at UC Health in August 2015. She is responsible for leadership and management of UC Health’s network of more than 60 outpatient locations throughout Greater Cincinnati and Northern Kentucky.
Dr. Walker has been vice president of Primary Care at UC Health since 2012 and is a professor of Clinical Medicine at University of Cincinnati College of Medicine.
Dr. Walker received her medical degree from the Medical College of Georgia, and completed her internship and residencies at the University of Cincinnati Medical Center, where she was chief resident in internal medicine. She is board certified in internal medicine. She joined the faculty of University of Cincinnati College of Medicine in 1992, when she also joined the medical staff of the UC Health primary care network’s Montgomery location. She is a preceptor for internal medicine residents and served on the boards of the Cincinnati Health Collaborative, YWCA of Greater Cincinnati, and Planned Parenthood of Southwest Ohio.
Senior Vice President and Chief Marketing & Communications Officer
Kristen H. Wevers joined UC Health in June 2016 as the Senior Vice President and Chief Marketing & Communications Officer, a position created to serve on the executive leadership team and to distinguish UC Health as the preferred academic health system in the Midwest.
Wevers was recruited by The Procter & Gamble Company upon graduation from college and served for 17 years in leadership roles including global media relations, internal communications and consumer relations, and in positions across the United States in pharmaceuticals, chemicals, and consumer marketing & sales. She served as company spokesperson for Procter & Gamble’s North American Marketing and Sales functions.
Most recently, Wevers served six years at Mercy Health as the Chief Brand, Marketing & Communications officer where she unified seven individual local health systems and ancillary services across Ohio and Kentucky under a singular brand by aligning the CEO, executives and physicians under one brand:one name, mission, values, promise and experience as an integrated delivery system.
Prior to joining Mercy Health, Wevers spent six years as Officer and Vice President for Messer Construction Co. During her tenure with Messer, Wevers was responsible for service line business strategy and market growth, corporate brand, sales/business development, customer and community relation’s strategy, and corporate reputation management.
Wevers earned her Master’s degree from Xavier University and her Bachelor’s degree from Denison University. She completed strategic marketing coursework at the University of Chicago Graduate School of Business, as well as numerous advanced leadership training courses.
Chief Quality & Medical Informatics Officer and Vice President
Robert Wones, MD, is responsible for performance measurement, patient safety, and medical informatics for UC Health with a primary focus at UC Medical Center. In his role, Dr. Wones led the successful implementation of the EPIC electronic health record in 2012 and continues to oversee its use.
In addition to his UC Health responsibilities, Dr. Wones is Project Director for the Fernald Medical Monitoring Programs and serves on the board of Visiting Nurse Association of Cincinnati. He is a Professor of Internal Medicine at the University of Cincinnati College of Medicine. Dr. Wones is board certified in Internal Medicine and practices at the UC Physician’s office on the UCMC campus. He earned his Medical Degree and completed residency training at the University of Cincinnati.